FC Watersports
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FC Watersports

Shipping

 

UK  -  Europe  -  Worldwide  - Returns

 

Free Delivery All UK orders over 2kg are shipped by DPD on a next day service. We work with DPD as they offer an incredible tracking service. You can track the progress of your delivery driver in real-time, and are informed of when your parcel will be delivered within a 15 minute time-slot. Watch the video below to see how your order will be delivered. With our In Stock Guarantee and next day delivery with this fantastic service from DPD, you can be confident that you'll have your order quickly, with no hassle whatsoever.

 

 

 

 

Every item* on this site is stock so you will be sure of receiving your items quickly (*excludes paddleboards which are custom order).

Items ordered before 1pm will be dispatched on the same working day where possible.

Items ordered after 1pm will be dispatched the next day. 

 

 

UK 

 

Orders Over £30 - FREE

Orders Under £30 - £2.50


UK Small packages will be shipped with the Royal Mail 1st Class

UK Larger orders over 2kg will be shipped with DPD on a next day, fully trackable service 

Working days exclude Saturday, Sunday and Bank Holiday Mondays, if you require a Saturday delivery please contact us.


 

Europe

 

Orders Over £60 - FREE

Orders Under £60 - £4.50

 

Shipping will be either by Royal Mail or DPD depending on the size of the item.

 

 

Worldwide 

 

Orders over £100 - FREE

Orders under £100 - £6.50

 

Free shipping? I hear you ask!  That's right, we can claim VAT back on items being shipped outside of the EU and can put this towards the shipping costs. You may be entitled to a further VAT refund so please Contact Us with information on what you'd like to order and where it needs shipping to and we'll let you know how much VAT refund you are entitled to.

 

 

Returns 

 

If for any reason the item you receive is faulty or you are unhappy with it, please email or call us as soon as possible to see what is the best course of action to take and return the item in question within 10 days of purchase. If you are required to return the item it must be in original condition in the packaging and tags still on.

 

Please note that shipping fees are the client’s responsibility, except if the product does not conform to the description of said product (the client is responsible for any damage during the shipping of the returned goods). You are responsible for items sent back to us until they are received by ourselves. We therefore recommend returning items using an insured method such as recorded delivery that will need to be signed for by us. On lesser value items you should obtain a certificate of posting from your post office when you send the items back to us. This service is offered free of charge by the post office.  If goods are not returned in the condition in which you received them, we reserve the right to refuse such returns.

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